Glenwood Protective Services
Trial·Enterprise·Retail·AU/NZ·Customer since Aug 17, 2024
Glenwood Protective Services
glenwood-protective-services
Health55
MRR—
Per seat$36 (custom)
Seats405 / 701
Locations117
Clients44
Primary contact
NameAisha Nkemelu
Emailaisha@glenwoodprotectiveservices.com
Phone+1 (486) 496-4592
Internal
OwnerTariq Bello
CreatedAug 17, 2024
Last active6d ago
Tenant IDtn_0013
Trial ends in 4 days
Converting at Enterprise would add $29,442/mo.
Seat utilisation
58%
405 of 701 seats
Shifts this week
2,430
~6 per guard
Open tickets
3
Within SLA
Lifetime value
$0
0 paid invoices
Seat growth
Last 12 months — the leading indicator for expansion
Now
701
12mo growth
+54%
Plan & entitlements
Enterprise
5 of 5 tiers
$36
per seat / mo
Negotiated rate — $36 vs. list $42 (15% off). Plan identity is unchanged.
- Everything in Pro
- Dedicated CSM
- Custom SLA
- On-prem export
- Audit log streaming
Seat limit
Unlimited
Location limit
Unlimited
Open tickets
3 awaiting response
Normal
How do I archive a client without losing reports?
SUP-1214 · opened 8d ago · 5 messages
High
Need to move billing contact to accounts payable
SUP-1212 · opened 9d ago · 3 messages
Normal
SSO via Okta
SUP-1213 · opened 21d ago · 7 messages