Anchor Protection
Past due·Growth·Retail·US-West·Customer since Aug 1, 2024
Anchor Protection
anchor-protection
Health59
MRR$2,232
Per seat$24
Seats54 / 93
Locations10
Clients13
Primary contact
NameTobias Bergstrom
Emailtobias@anchorprotection.com
Phone+1 (778) 277-3880
Internal
OwnerHannah Klein
CreatedAug 1, 2024
Last active3d ago
Tenant IDtn_0018
Renewal conversation scheduled. Wants volume pricing above 120 seats.
$2,385 outstanding
Card declined. Dunning emails are paused after 4 attempts.
Seat utilisation
58%
54 of 93 seats
Shifts this week
162
~3 per guard
Open tickets
5
Within SLA
Lifetime value
$16.0k
7 paid invoices
Seat growth
Last 12 months — the leading indicator for expansion
Now
93
12mo growth
+52%
Plan & entitlements
Growth
3 of 5 tiers
$24
per seat / mo
- Everything in Starter
- GPS patrol tours
- Client portal
- Custom report templates
Seat limit
100
Location limit
25
Open tickets
5 awaiting response
Urgent
Mobile app cannot reach the API from the AU region
SUP-1230 · opened 1d ago · 5 messages
High
Export incident reports as a branded PDF
SUP-1228 · opened 5d ago · 3 messages
High
Can't import our existing guard roster from CSV
SUP-1227 · opened 8d ago · 9 messages
Normal
Need help configuring geofences for 12 new sites
SUP-1231 · opened 15d ago · 2 messages
Low
Seat count on invoice doesn't match active guards
SUP-1229 · opened 21d ago · 1 messages