BlueShield Risk Services
Active·Pro·Retail·EU-West·Customer since Jul 9, 2025
BlueShield Risk Services
blueshield-risk-services
Health66
MRR$9,751
Per seat$25 (custom)
Seats293 / 398
Locations100
Clients31
Primary contact
NameOwen Whitfield
Emailowen@blueshieldriskservices.com
Phone+1 (970) 449-8474
Internal
OwnerHannah Klein
CreatedJul 9, 2025
Last active4d ago
Tenant IDtn_0024
Seat utilisation
74%
293 of 398 seats
Shifts this week
1,172
~4 per guard
Open tickets
3
Within SLA
Lifetime value
$38.7k
4 paid invoices
Seat growth
Last 12 months — the leading indicator for expansion
Now
398
12mo growth
+57%
Plan & entitlements
Pro
4 of 5 tiers
$25
per seat / mo
Negotiated rate — $25 vs. list $30 (18% off). Plan identity is unchanged.
- Everything in Growth
- API access
- SSO / SAML
- Advanced analytics
- Priority support
Seat limit
500
Location limit
150
Open tickets
3 awaiting response
Normal
Charged twice for the July invoice
SUP-1239 · opened just now · 6 messages
Low
Guard check-in fails when device is offline for >10 minutes
SUP-1240 · opened 11d ago · 8 messages
Normal
Requesting annual prepay discount
SUP-1238 · opened 14d ago · 4 messages